IMPORTANTE: Este artículo es sólo para sitios web gestionados con alojamiento compartido (obsoleto desde el 31-dic-2022). Todos los sitios web alojados en Closrr a partir del 01-ene-2023, no tienen las limitaciones descritas a continuación.
Si estás en nuestros sitios web gestionados con alojamiento compartido (obsoleto), no podrás tener acceso a los siguientes servicios:
- Servidor y sistema de archivos (sFTP, SSH)
- Base de datos (phpMyAdmin, acceso SQL directo)
- Acceso completo a WP Admin (tendrás la mayoría de los derechos de administrador, sin la posibilidad de instalar o actualizar temas, plugins o editar sus respectivos archivos).
¿Por qué? Como parte del servicio totalmente gestionado, el acceso anterior está restringido por motivos de seguridad, y no se concederá bajo ninguna circunstancia.
Serás capaz de:
- Edita todo el contenido del sitio web (blog, páginas, medios, etc.)
¿Qué hacemos por ti como parte del alojamiento gestionado?
- Mantenemos actualizados los temas, plugins y el núcleo de WordPress
- Aplicamos parches de seguridad en ciclos (públicos) previos a la publicación, si están disponibles, o en cuanto se publican
- Mantenemos el servidor parcheado, actualizado y optimizado
- Mantenemos la base de datos parcheada, actualizada y optimizada
What if I need to install a plugin?
If the plugin is in the public WordPress repository, you may request to have it installed on your website. However, the installation is at our discretion, as we take into account the plugin’s code, last updates, overall rating, developer reputation and number of installs.
If the plugin is a premium plugin, in addition to the above criteria, we will need to download the plugin directly from the source. Meaning, you’ll need to provide direct access to the developer’s website, where we can download the plugin.
Why is that? We maintain strict controls of which code (plugins and themes) is installed on the websites. This is for the following reasons:
– Security
– Performance
– Compatibility
What if I’d like to install plugins & themes at my own discretion?
That’s perfect! In that case, please sign up for any of our Managed WordPress plans, and we will migrate your site. Please note, that the above-mentioned «shared hosting managed websites» is deprecated on our platform, meaning, that all new websites hosted with Closrr, don’t come with the limitations described in this article.
What if I’d like to migrate the site to another hosting provider?
That’s also perfect! Just open a support ticket, and we will export the website using one of the popular plugins (WP Vivid) and share a link with the files (one .zip file with the plugins and themes and one .sql file with the database). Note: We don’t perform migrations to other hosting providers, it will be your responsibility to install the backup. Also, all plugin and theme’s licences that were provided with your managed hosting, will be removed from the backup. You will need to acquire those separately.